AT&T Releases Mark the Spot iPhone Application for Reporting Network Problems

Submitted by lalit on December 7, 2009 - 3:45pm.

Many iPhone owners have criticized AT&T’s 3G network. And to get better feedback on network user experience the company has released an iPhone app called AT&T Mark the Spot. iPhone users on AT&T’s network can use this application to submit details about the network problem that they experienced to AT&T’s Network Operations. The main features of the application are:

  • Simplicity of operation
  • Submit a real time report capturing local GPS coordinates at time and place of event
  • Submit a report after the fact when a customer is not at the place of event
  • Submit a report of dropped call, failed call, lack of coverage, data service failure, or poor voice quality
  • Submit optional specific comments about an event
  • Receive a SMS acknowledgement that the reported event was sent and received successfully.

AT&T says that it’s committed to providing its customers with the best network experience possible. So if you are experiencing any kind of network problem with your iPhone, use this app and start complaining. You can download AT&T Mark the Spot from App Store.