Apple Issues MobileMe Status Update

Submitted by lalit on July 28, 2008 - 6:28pm.

When a company starts giving almost daily status update about a troubled service, you know that there are bigger issues with the service. Apple’s CEO Steve Jobs has asked an employee (David G.) to write a posting every other day or so to let everyone know what’s happening with MobileMe. The online service had a very rough start with online pages not loading, data getting lost and then email service going down. Walt Mossberg in his video review had a long list of issues he faced while reviewing the service. Apple has started posting Updates on it website about the current state of the MobileMe service. The latest update about the service says:

As you know, restoring full email access to the remaining 1% of MobileMe users is our first priority. We turned on web access to their current email yesterday and the feedback has been cautiously positive. Since then, we've restored full email history (minus the approximately 10% of mail received between July 16 and July 18 which may have been lost) and the ability to access email from a Mac, PC and iPhone, to over 40% of these users, and expect the remainder to be restored in the next few days.
A note of clarification to these 1% of MobileMe users — all of the email you received between July 18 and July 22 was placed on our new server on July 23 and was stamped with that date as a result. If you need the actual date for particular messages you can take advantage of the ability to view long headers in MobileMe Mail (via Preferences) to peer into the log and find the actual mailing time and date.
We’ll report again on our progress in another post early this week.
David G.

If you are one of the MobileMe users facing problems with the service you can check the latest information about the service on MobileMe Status Page.